Privacy Policy

Junub Classifieds — How we protect your information

Welcome to Junub Classifieds ("we," "our," or "us"). Junub Classifieds is an online classifieds marketplace platform that connects individuals and businesses across South Sudan for the listing, discovery, and transaction of goods, services, employment opportunities, and professional listings of any kind. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with any of our services (collectively, the "Platform"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.

We collect information in the following ways:

2.1 Information You Provide Directly

When you register an account, post any type of listing or advertisement, or contact us, you may provide:

  • Full name

  • Email address

  • Phone number (where required)

  • Mailing or billing address

  • Username and password

  • Profile photo (optional)

  • Payment information (processed securely via third-party payment processors)

  • Content of your listings, including descriptions, photographs, pricing, and any other details you choose to include

  • Professional and employment information, where relevant to your listing (such as job titles, qualifications, work history, skills, and educational background)

  • Communications and messages exchanged with other users or our support team

  • Any other information you voluntarily submit through the Platform

2.2 Information Collected Automatically

When you use the Platform, we automatically collect certain technical data, including:

  • IP address and approximate geographic location

  • Device type, operating system, and browser type

  • Pages visited, time spent on pages, and navigation paths

  • Referring URLs and exit pages

  • Cookies, web beacons, and similar tracking technologies

  • Search queries made within the Platform

  • Clickstream data and interaction logs

2.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms (if you choose to log in using a social account), payment processors, identity verification services, fraud prevention partners, and advertising networks. This information is combined with the information we hold about you to improve our services.

2.4 Categories of Listings and Associated Data

Junub Classifieds supports a wide range of listing categories. Examples include, but are not limited to:

  • Goods & Products: Item descriptions, photographs, condition, pricing, and seller contact details.

  • Services: Description of services offered, service area, availability, and contact details.

  • Employment & Job Listings: Job title, employer name, job description, location, salary range, and application instructions.

  • CV & Professional Listings: Full name, professional profile, work history, educational background, skills, certifications, and contact details voluntarily submitted by the job seeker.

  • Real Estate & Rentals: Property descriptions, location, photographs, pricing, and landlord or agent contact details.

  • Other Listings: Any other information voluntarily provided by users in connection with any listing type offered on the Platform.

We use the information we collect for the following purposes:

Account Registration & Management

To create and manage your user account, verify your identity, and maintain your profile.

Service Delivery

To facilitate the posting and discovery of all classified listings — including goods, services, employment advertisements, and CV or professional listings — and to enable communications between users.

Customer Support

To respond to your inquiries, resolve disputes, and provide technical assistance.

Platform Improvement

To analyze usage patterns, conduct research, fix bugs, test features, and improve the overall user experience.

Safety & Security

To detect, investigate, and prevent fraudulent transactions, abuse, spam, and other illegal or harmful activities.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and lawful requests from authorities.

Marketing & Communications

To send you promotional emails, newsletters, or notifications about new features — with your consent where required. You may opt out at any time.

Personalization

To tailor content, advertisements, and recommendations based on your preferences and behavior on the Platform.

Analytics & Research

To understand how the Platform is used and to improve our business operations.

However, we may share your information in the following circumstances:

4.1 With Other Users

Certain information you include in your public listings or profile — such as your username, listing details, and contact preferences — is visible to other users on the Platform. Exercise caution when sharing personal details in public listings.

4.2 With Service Providers

We share data with trusted third-party service providers who assist us in operating the Platform, including hosting providers, payment processors, email service providers, analytics providers, fraud detection services, and customer support tools. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

4.3 For Legal Reasons

We may disclose your information if required by law or if we believe in good faith that such action is necessary to: (i) comply with a legal obligation or court order; (ii) protect and defend the rights or property of Junub Classifieds; (iii) prevent or investigate possible wrongdoing; or (iv) protect the personal safety of users or the public.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or use of your personal information.

We use cookies and similar tracking technologies (such as web beacons and pixel tags) to collect and store information about your interactions with the Platform. Cookies help us:

  • Keep you logged in to your account

  • Remember your preferences and settings

  • Understand how you use the Platform

  • Deliver targeted advertisements

  • Detect and prevent fraud

We retain your personal data for as long as your account is active, as necessary to provide you with our services, or as required to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. Inactive accounts may be deleted after a period of inactivity, and you will be notified before deletion.

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, encrypted storage, access controls, regular security assessments, and secure coding practices.

By registering an account, creating a listing, setting up a Shopfront, or otherwise accessing or using the Junub Classifieds Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Junub Classifieds is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately and we will take steps to delete such information.

Junub Classifieds allows sellers to create a public Shopfront — a dedicated business profile page — to represent their store, company, or individual selling identity on the Platform.

10.1 Information Displayed on Shopfronts

When you create a Shopfront, you may voluntarily provide and publicly display the following information:

  • Store or business name

  • Store description and tagline

  • Business logo or banner image

  • Contact details (phone number, email address, or WhatsApp number)

  • Business location or operating area

  • Links to social media profiles or external websites

  • Operating hours

  • Customer ratings and reviews received

10.2 How We Use Shopfront Information

Information provided on your Shopfront is used to:

  • Display your store identity to buyers and the general public

  • Enable buyers to contact you directly regarding your listings

  • Allow buyers to search for and discover your store

  • Generate seller reputation scores and ratings

  • Verify seller identity and legitimacy on the Platform

  • Enforce our Terms of Service and Seller Policies

10.3 Seller Responsibility for Shopfront Content

You are solely responsible for the accuracy and legality of the information you publish on your Shopfront. You must not include misleading business names, fake contact details, third-party trademarks, or content that violates our Terms of Service or applicable law. Junub Classifieds reserves the right to remove or modify Shopfront content that violates these standards.

Junub Classifieds displays advertisements on the Platform, including advertisements served by Google AdSense and other third-party advertising partners.

11.1 Google AdSense

We use Google AdSense, a service provided by Google LLC, to serve advertisements. Google AdSense may collect your IP address, device identifiers, browsing behavior, demographic information, location data, and ad interaction data. Google's collection and use of data is governed by Google's Privacy Policy.

11.2 Personalized vs. Non-Personalized Ads

You have the right to opt out of personalized advertising. To manage your Google ad settings, visit Google's Ad Settings. You may also opt out through the Network Advertising Initiative opt-out page or via the Digital Advertising Alliance's opt-out tool.

11.3 Third-Party Advertisements

In addition to Google AdSense, we may display third-party advertisements. Junub Classifieds does not control the content of third-party advertisements and is not responsible for the products, services, or privacy practices of third-party advertisers.

11.4 Advertising and Your Data

We may share the following limited, non-personally identifiable data with advertising partners:

  • Aggregated audience segments and demographic data

  • Page-level contextual information (e.g., category of listing viewed)

  • Cookie identifiers and device identifiers for ad targeting purposes

  • Conversion data to measure advertising effectiveness

The Platform may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of such external sites.

Junub Classifieds operates from and primarily serves users in South Sudan. If you are accessing the Platform from outside South Sudan, your information may be transferred to and processed in South Sudan or other countries where our service providers operate. By using the Platform, you consent to this transfer. We take steps to ensure that appropriate safeguards are in place when transferring personal data internationally.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice via email or a prominent notice on the Platform.

Your continued use of the Platform after any changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Junub Classifieds

📧 privacy@junubclassifieds.com

🌐 www.junubclassifieds.com

📍 Juba, South Sudan

We aim to respond to all privacy-related inquiries within 30 days of receipt.

Thank you for trusting Junub Classifieds. Your privacy matters to us.


Effective: April 12, 2025
Last Updated: April 12, 2025
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